Terms of service

1. Agreement

These Terms of Service (“Terms”) form a binding agreement between you (“you”, “your”, the “Customer”) and Seckify (“Seckify”, “we”, “us”, “our”) governing your access to and use of the marketing website at seckify.com (the “Site”) and the self-hosted Seckify software you download, deploy, and operate on your own infrastructure (the “Platform”). By accessing the Site, requesting a demo, or installing the Platform you accept these Terms in full. If you do not accept them, do not use the Site or the Platform.

2. Definitions

• “Platform” means the Seckify software, including server-side and client-side code, configuration files, database schemas, seed data, documentation, illustrations, and updates we make available to you.
• “Customer Data” means all data you input, upload, generate, or import into a Platform deployment — including risks, controls, policies, evidence, vendor records, incident timelines, and user accounts.
• “Authorised User” means an individual to whom you grant access to your Platform deployment.
• “Documentation” means the user-facing material published on the Site or shipped with the Platform.

3. Eligibility & accounts

You must be at least 18 years old and able to form a binding contract under applicable law. If you accept these Terms on behalf of a legal entity, you represent that you have the authority to bind that entity. The Site does not maintain end-user accounts for visitors; any accounts created inside the Platform are managed by you within your deployment.

4. Licence grant

Subject to your compliance with these Terms, Seckify grants you a non-exclusive, non-transferable, revocable, worldwide licence to install, deploy, and operate the Platform on infrastructure under your control, solely for the internal security and compliance operations of your organisation and its affiliates. The licence covers the number of Platform instances reasonably needed by your organisation; no per- instance, per-CPU, or per-user fee applies under these Terms unless agreed in a separate commercial order.

5. Restrictions

You may not, and you must not permit any third party to:

• Resell, rebrand, sublicense, lease, or offer the Platform as a hosted multi-tenant service to third parties without a separate written agreement with Seckify.
• Remove, alter, or obscure copyright, trademark, or other proprietary notices in the Platform or Documentation.
• Use the Platform to develop a product or service that competes with Seckify.
• Use the Platform in violation of applicable laws — including export-control, sanctions, and data-protection laws.
• Use the Platform to harm minors, harass others, distribute malicious code, or attempt unauthorised access to any system.
• Bypass or attempt to bypass any security or licensing controls (where present).

6. Customer Data & responsibility

As between you and Seckify, you retain all right, title, and interest in and to Customer Data. The Platform is self-hosted and Customer Data does not flow to Seckify. You are solely responsible for:

• Backups, disaster recovery, and integrity of Customer Data.
• Access control, authentication, and authorisation of your Authorised Users.
• The legal basis for processing Customer Data, including any personal data your team records.
• Configuring the Platform to meet the regulatory regimes applicable to your organisation.
• The security of the operating system, network, and infrastructure on which you host the Platform.

7. Intellectual property

The Platform, the Site, Documentation, and all related materials are owned by Seckify or its licensors and are protected by applicable intellectual-property laws. Except for the licence expressly granted in Section 4, no other rights are granted to you, whether by implication, estoppel, or otherwise. Feedback you voluntarily provide may be used by Seckify for any purpose, without restriction or compensation.

8. Third-party content & framework references

Framework names, control catalogues, and compliance references shown on the Site or shipped with the Platform (including SOC 2, ISO 27001, NIST CSF, NIS2, EU AI Act, DORA, GDPR, CIS Controls, PCI DSS, and similar) are summaries for informational purposes only. They are not legal, audit, or compliance advice. Always consult the authoritative standard and your own qualified advisors. Trademarks of third parties remain the property of their respective owners.

9. Open-source components

The Platform incorporates open-source software components. Each component is governed by its own licence, which prevails over these Terms with respect to that component. The list of components and their licences is available in the Platform’s source tree.

10. Updates & support

We may, from time to time, release updates, patches, new versions, or new features. You are responsible for installing updates in your deployment. Free support is provided on a best-effort basis through the contact channels published on the Site; paid support, SLAs, and dedicated assistance require a separate written agreement.

11. Privacy

Our handling of personal data collected through the Site is governed by our Privacy Policy, which is incorporated into these Terms by reference. Customer Data inside a Platform deployment is processed by you as controller; Seckify is not a processor of Customer Data unless a separate Data Processing Agreement says so.

12. Disclaimer of warranties

EXCEPT AS EXPRESSLY STATED IN A SEPARATE WRITTEN AGREEMENT, THE SITE, THE PLATFORM, AND THE DOCUMENTATION ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, NON-INFRINGEMENT, OR UNINTERRUPTED OPERATION. WE DO NOT WARRANT THAT THE PLATFORM WILL CAUSE YOU TO ACHIEVE OR MAINTAIN COMPLIANCE WITH ANY SPECIFIC LAW, STANDARD, OR FRAMEWORK.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL SECKIFY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR ANTICIPATED SAVINGS, ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SITE OR PLATFORM, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SECKIFY’S TOTAL AGGREGATE LIABILITY UNDER OR IN CONNECTION WITH THESE TERMS, WHETHER IN CONTRACT, TORT, OR OTHERWISE, IS LIMITED TO ONE HUNDRED EUROS (€100), OR THE FEES YOU ACTUALLY PAID TO SECKIFY IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, WHICHEVER IS HIGHER. NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

14. Indemnification

You will defend, indemnify, and hold harmless Seckify and its officers, employees, and affiliates from and against any third-party claims, damages, liabilities, and reasonable legal fees arising out of (a) Customer Data; (b) your use of the Platform in breach of these Terms or applicable law; or (c) your infringement of any third party’s rights through your deployment of the Platform.

15. Suspension & termination

Seckify may suspend or revoke your right to use the Site and the Platform with immediate effect if you materially breach these Terms. You may stop using the Site and the Platform at any time. Upon termination, Sections that by their nature should survive (including 5, 6, 7, 12, 13, 14, 17, 18, and 19) will survive.

16. Beta features

Features clearly labelled “beta”, “preview”, or “experimental” are offered for evaluation, may change or be withdrawn at any time, and are excluded from any service-level commitment.

17. Governing law & jurisdiction

These Terms are governed by the laws of the European Union member state in which Seckify is established, without regard to its conflict-of-laws rules. The courts of that jurisdiction have exclusive jurisdiction over disputes arising out of or relating to these Terms, except that Seckify may seek injunctive or equitable relief in any competent court. If you are a consumer, mandatory consumer- protection laws of your country of residence may apply.

18. Export & sanctions

You agree to comply with all applicable export-control, re-export, and sanctions laws and regulations. You represent that you are not located in, or a national of, a country or territory subject to comprehensive sanctions, and that you are not on any government list of restricted parties.

19. Miscellaneous

• Entire agreement. These Terms, together with the Privacy Policy and any separate written agreement signed by both parties, constitute the entire agreement between you and Seckify regarding the Site and Platform.
• Assignment. You may not assign these Terms without our prior written consent. Seckify may assign these Terms in connection with a merger, acquisition, or sale of assets.
• Severability. If any provision is held unenforceable, the remaining provisions will continue in full force and effect, and the unenforceable provision will be reformed to the minimum extent necessary.
• No waiver. Failure to enforce any provision is not a waiver of the right to do so later.
• Force majeure. Neither party is liable for delays or failures caused by events beyond its reasonable control.
• Independent contractors. The parties are independent contractors; nothing in these Terms creates an agency, partnership, joint venture, or employment relationship.

20. Changes to these Terms

We will update the “last updated” date at the top of this page when these Terms change. For material changes, we will give reasonable advance notice. Continued use after the effective date constitutes acceptance of the updated Terms.

21. Contact

Questions about these Terms? Email legal@seckify.com.